Shipping policy
Shipping policy
Estimated delivery date includes the following:
Processing time: 3-5 business days
Shipping Times：
Shipping to USA Mainland(Excluding PR, HI, AL)
|
Method |
Cost time |
Cost |
Coupons |
|
Standard Shipping |
9-14 business days |
$7.99 |
Free orders over $69 |
|
Express Shipping |
5-7 days |
$42.99 |
|
Shipping to CA
|
Method |
Cost time |
Cost |
Coupons |
|
Standard Shipping |
9-14 business days |
$7.99 |
Free orders over $69 |
|
Express Shipping |
5-7 days |
$27.99 |
|
Shipping to Australia, New Zealand
|
Method |
Cost time |
Cost |
Coupons |
|
Standard Shipping |
8-12 business days |
$7.99 |
Free orders over $69 |
|
Priority Shipping |
6-10 business days |
$15.99 |
Free orders over $119 |
|
Express Shipping |
5-7 business days |
$27.99 |
|
Shipping to Europe (Estonia, Latvia, Lithuania, Croatia, Slovenia, Bulgaria, Greece, Italy, Vatican City, Malta, Spain, Portugal, Andorra, United Kingdom, Ireland, Netherlands, Belgium, Luxembourg, France, Monaco, Iceland, Denmark, Sweden, Finland, Poland, Czech Republic, Slovakia, Hungary, Germany, Austria, Switzerland, Liechtenstein)
|
Method |
Cost time |
Cost |
Coupons |
|
Standard Shipping |
8-12 business days |
$7.99 |
Free orders over $69 |
Shipping to Mexico
|
Method |
Cost time |
Cost |
Coupons |
|
Standard Shipping |
|
$7.99 |
Free orders over $69 |
|
Express Shipping |
5-8 business days |
$27.99 |
Shipping to Middle East (Israel, Turkey, Qatar, Bahrain, Kuwait, United Arab Emirates, Egypt, Saudi Arabia, Oman, Jordan)
|
Method |
Cost time |
Cost |
Coupons |
|
Standard Shipping |
9-14 business days |
$12.99 |
Free orders over $109 |
|
Express Shipping |
5-8 business days |
$55.00 |
Shipping to Guatemala, Honduras
|
Method |
Cost time |
Cost |
Coupons |
|
Standard Shipping |
|
$8.99 |
Free orders over $99 |
|
Express Shipping |
5-8 business days |
$55.00 |
Shipping to USA PR, HI, AL
|
Method |
Cost time |
Cost |
Coupons |
|
Standard Shipping |
12-20 business days |
$10.99 |
Free orders over $89 |
|
Express Shipping |
5-7 days |
$45.99 |
|
Shipping to Singapore, Malaysia, India, Indonesia, Philippines, Thailand, South Korea, Japan
|
Method |
Cost time |
Cost |
Coupons |
|
Standard Shipping |
8-12 business days |
$8.99 |
Free orders over $69 |
*The shipping fees you pay include customs duties, but additional VAT and consumption tax will be borne by you.
*All delivery times are quoted in business days, weekends and holidays excluded. Order will be processed the following working day if all orders placed after Friday.
*For some remote areas, we only use postal parcels as the standard transportation method.
Postal parcels do not provide shipping tracking services for the time being, and shipping are often delayed, so it is temporarily impossible to provide an estimated arrival time.(Not 8-15 business days)
Please pay attention to it and thanks for your understanding.
SHIPPING QUESTIONS
How long will it take for me to receive my package?
Currently, our production time is 3-5 business days (excluding logistics time). Delivery time depends on the shipping method you choose.
The three shipping times currently displayed on the website are mainly for most areas in the United States. For other areas, please refer to the table above. For areas not covered, please ask customer service in advance.
Do you ship internationally?
We currently support orders from the following countries: USA, Canada, Australia, New Zealand, Estonia, Latvia, Lithuania, Croatia, Slovenia, Bulgaria. Greece, Italy, Vatican City, Malta, Spain, Portugal, Andorra, United Kingdom, Ireland, Netherlands, Belgium, Luxembourg, France, Monaco, Iceland, Denmark, Sweden, Finland, Poland, Czech Republic, Slovakia, Hungary, Germany, Austria, Switzerland, Liechtenstein, Mexico, Israel, Turkey, Qatar, Bahrain, Kuwait, United Arab Emirates, Egypt, Saudi Arabia, Oman, Jordan, Guatemala, Honduras, Singapore, Malaysia, India, Indonesia, Philippines, Thailand, South Korea, Japan.
Which areas cannot be shipped?
Albania, Algeria, American Samoa, Angola, Anguilla, Antigua, Argentina, Armenia, Aruba, Azerbaijan, Bahamas, Bangladesh, Barbados, Belarus, Belize, Benin, Bermuda, Bhutan, Bolivia, Bernaire, Bosnia and Herzegovina, Botswana, Brazil, Burkina Faso, Burundi, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, Colombia, Northern Mariana Islands, Comoros, Congo, Democratic Republic of the Congo, Cook Islands, Costa Rica, Côte d'Ivoire, Cuba, Curacao, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, El Salvador, Eritrea, Ethiopia, Falkland Islands, Faroe Islands, Fiji Islands, French Guiana, Gabon Gambia, Georgia, Ghana, Grenada, Guadeloupe, Guam, Guinea, Guinea-Bissau, Equatorial Guinea, Guyana, Haiti, Iran, Iraq, Jamaica, Kazakhstan, Kenya, Kiribati, North Korea, Kosovo, Kyrgyzstan, Lebanon, Lesotho, Liberia, Libya, Macedonia, Madagascar, Malawi, Maldives, Mali, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Micronesia, Moldova, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Nevis, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Norway, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Puerto Rico, Reunion Island, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Senegal, Serbia, Seychelles, St. Helena, Sierra Leone, Solomon Islands, Somalia, Somaliland, South Africa, South Sudan, Sri Lanka, St. Barthelemy, St. Eustatius, St. Kitts, St. Lucia, St. Martin, St. Vincent, Sudan, Suriname, Swaziland, Syria, Tahiti, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, Uruguay, Uzbekistan, Vanuatu, Venezuela, British Virgin Islands, U.S. Virgin Islands, Yemen, Zambia, Zimbabwe
Where can I track my package?
When your order is shipped, you will receive a shipping confirmation email from us with your tracking number.
Track your order via the tracking link:
https://www.17track.net/
Even if your package has been shipped, it usually takes 2-3 business days for the tracking information to be updated online. Don't worry if it doesn't show an update at first, check back in a few days, and feel free to contact us (support@jimigift.com) with any questions.
Tracking shows my package was delivered, but I haven't received it yet?
Sometimes packages may be accidentally delivered to a next-door neighbor's house or left at the customer's local post office. If this unfortunately happens, please contact the local post office immediately to check the location of the package.
Please note that our shipping partners are able to tell us the exact location and time of each package's arrival at its destination. If the evidence shows that the package was successfully delivered, but the customer states otherwise, we will do our best to reach a mutual agreement.
How much is the shipping cost?
The shipping cost depends on the amount of your order.
ATTENTION: Please check the delivery address and postal code again.
If the address or postal code provided by the customer is different from the actual delivery address, the delivery will fail.
JimiGift will not be responsible for the compensation due to the failed delivery of packages caused by the customer, and the custom products cannot be returned or exchanged, thank you for your understanding.